Virtual Medical Assistant

Neolytix's Virtual Medical Assistant: Your Trusted Healthcare Partner

Neolytix’s expert healthcare virtual assistants maximize efficiency, reduce operational costs, and improve the patient experience through their various roles within your healthcare organization.

virtual medical assistant

The Cost-Efficient Answer to Free Yourself From Administrative Burdens

Do you feel you’re losing patient time due to administrative tasks and documentation? Spending too much time on EHRs, office tasks, and managing staff prevents you from providing the quality patient care you want.

Let Neolytix’s remote medical assistants help improve efficiency, save time and money.

virtual medical assistant services

Explore the Numerous Roles of VAs in Your
Healthcare Organization

Neolytix’s expert VA maximize efficiency, reduce operational costs, and improve the patient experience through their various roles within your healthcare organization.

patient coordinator virtual assistant

Patient Coordinator

VAs contact patients pro-actively, do benefit verification, and pre-authorization to ensure a hassle-free experience, as well as assisting with referrals to specialists and follow-ups to ensure patient satisfaction.

medical scribe virtual assistant

Medical Scribe

VA's simplify patient data collection, update medical records, monitor patients, and provide medication reconciliation for better patient care.

virtual medical triage specialist assistant

Medical Triage Specialist

Medical VA's provide assistance with urgent appointments and prescription refills, answer general questions, and support patient recovery. They also offer telehealth services, which are provided by registered nurse virtual assistants.

VA receptionist answering phone calls

Virtual Medical Receptionist

Enhance your patient engagement through call, email, and text responses. The VA handles appointment scheduling and assist with document management. Additionally, they can ensure quality control with detailed call transcription and monitoring.

bilingual virtual assistant working

Bilingual Service Facilitator

Spanish/English virtual assistants serve as vital communication links, fostering trust, and patient satisfaction by ensuring effective medical communication in both languages. This enhances the patient experience and broadens the medical practice's demographic appeal.

remote patient monitoring rpm

Remote Patient Monitoring

Remote patient monitoring (RPM) is a healthcare technology enabling providers to monitor patient health data remotely, including vital signs, medication adherence, and more.

virtual medical assistant

How Neolytix Empowered Other Healthcare Providers

Witness the impact of Neolytix’s Virtual Assistant Service through the words of our satisfied clients.

How Does It Work?

Learn how Neolytix streamlines the onboarding process and get your Medical VA up and running in no time.

step 1 icon

Select Options

Shared or dedicated, the role of VA, amount of hours, biller or registered nurse, onshore or offshore, etc.

step 2 icon

Communications Platform Setup

Use our communication platform or bring your own solution to forward calls to your Virtual Assistant.

step 3 icon

Expedited Training

We train our VAs so that you don’t have to. All job responsibilities, EHR integration, onboarding, etc. are streamlined and monitored by a dedicated onboarding manager.

step 4 icon

Go Live

That's it! Our implementation team will provide a Go-Live date for your project.

Serving a Spectrum of Healthcare Specialties

Explore the range of healthcare specialties we collaborate with, offering concierge-level support for a variety of medical fields. 

multispecialty healthcare providers

Why Choose Neolytix’s VAs?

With over 11 years of serving the healthcare industry, Neolytix has become a trusted partner for healthcare organizations nationwide. 

VA in 1 hour
Operational in an Hour

Only 1-hour onboarding training is required before going live. A dedicated onboarding manager is included to ensure a smooth onboarding process.

no long commitment va
No Long-Term Commitment

No long-term contracts, which means you can stop the service whenever you want. Select the exact hours you need and change them as demand fluctuates.

save more va
70% Cost Reduction

Fee for service only: No money spent on absences like vacation, sick days, etc.

multifunctional roles assistant
Multifunctional Roles

VAs can handle a variety of tasks, from appointment scheduling to telehealth and even marketing. Select the skills your organization requires.

EHR EMR
EHR/EMR Adaptability

Our virtual assistants are trained to seamlessly integrate with navigating any EMR/HER system, ensuring flexibility and efficiency in your healthcare operations.

no more disruption
No More Policing

No more disruptions due to illness, vacation etc. Unlike your in-practice personnel, virtual assistants offer continuity of support as they have trained backups.

24/7 available
Round-the-Clock Availability

Neolytix virtual assistants can take care of your patient’s needs, even beyond office hours.

hipaa compliance
AI Quality Assessments

Use AI to analyze speech and sentiment, monitor KPIs with analytics, dashboards, and reporting for future improvements.

virtual medical assistant
get 4 services in 1

4 for the Price of 1

Minimize future disruptions with a Backup Virtual Assistant, included free with most plans. Supervisors overseeing daily operations and providing help are also included. Audits are done on work performed by a dedicated Quality Auditor. That means you pay for the  

  1. primary VA, but get the services of  
  2. a backup VA, 
  3. a supervisor and  
  4. a Quality Auditor for free.

Neolytix provides a 4-for-1 Virtual Medical Service that supports healthcare organizations with a virtual assistant. Our goal is to minimize disruptions and control costs. We strive to deliver excellent performance and provide you with peace of mind. This allows you to focus on providing great healthcare.

TESTIMONIALS

Listen to what our clients
have to say

Sarah Charmchi
Sarah Charmchi
2023-06-13
I chose Neolytix for credentialing our practice. The team was knowledgeable, responsive and kind and supported us through the process. I would certainly recommend their services.
Sue Robbins
Sue Robbins
2022-07-23
Neolytix has helped so much with our outstanding A/R. They are always so very willing to help and complete the task in a timely manner.
Toby
Toby
2022-07-18
We transitioned to Neolytix a while back, having come from a billing company we were less than thrilled about. The people here have been very responsive to our needs and requests, and adapt quickly to whatever curve balls our practice throws them. They bring a wealth of knowledge to the table, and take the attitude that our success is their success.
Sandy M
Sandy M
2022-07-15
I was a new office manager for a private practice when I hired Neolytix for credentialing assistance. Eden has been very thorough and helpful every step of the way. insurance credentialing can be so overwhelming at times, that having this task off my plate has given me a peace of mind. I know she is handling everything. Always quick to respond to questions or concerns.
Cheryl Lambert
Cheryl Lambert
2022-07-10
Neolytix is the most professional and hard working billing company I have ever been partners with . I call them a partner because they truly are. Neolytix makes sure what they bill is accurate. Their knowledge of physician billing is outstanding. The entire team takes control and does what is necessary to make sure you get paid.
Priti Patel
Priti Patel
2022-07-09
I habe hired a virtual assistant through Neolytix and she is amazing. The team has trained her well so I didn't have to deal with that aspect so I can focus on running my clinic. She is fast and responsive to clinic tasks. Patients have said positive things about her as well.The team at Neolytix did well...I just wish I would have signed up sooner 😅

Frequently Asked Questions (FAQ’s)

Neolytix’s virtual assistants cover a wide spectrum of roles in provider practices to make life easier for medical professionals. Patient Coordinators manage appointments and inquiries. Medical Scribes document patient encounters and maintain records. 

Medical Triage Specialists provide urgent patient guidance. Front Desk Administrators handle scheduling and records. Bilingual Service Facilitators bridge language gaps. They also excel in Remote Patient Monitoring. 

Absolutely, virtual medical assistants play a pivotal role in enhancing patient care quality. By managing administrative tasks well, they give your in-house staff more time to focus on caring for patients. 

Virtual assistants play various roles to enhance the patient experience. These roles include coordinating, taking notes, triaging, managing the front desk, helping with language, and monitoring patients remotely. With their support, patients receive more personalized attention, quicker responses to inquiries, and efficient scheduling, ultimately leading to improved customer service. 

Yes, Neolytix’s virtual medical assistants are experienced in EHR systems. They are trained, have undergone HIPAA training and ready to handle health records, ensuring accurate data and compliance with HIPAA regulations. Any additional training required for EHR system management is provided by Neolytix free of charge. 

Supervisors regularly check service quality to give providers peace of mind. They report frequently, ensuring that your EHR processes are safe and handled by experts. 

Neolytix offers flexible and cost-effective solutions for virtual assistant services. We do not require long-term commitments, giving you the freedom to use our services as needed.

You can control the hours and tasks of your virtual assistant to meet your specific needs. The training is free, and we won’t charge you for the backup VA, supervisor, or quality assurance services.

The hourly rate for your virtual assistant depends on the specific role they must fill, which can vary based on the tasks involved. For detailed information on pricing and a personalized quote, we encourage you to contact Neolytix. 

Ready To Get Started?

Complete the form and someone from our team will be in touch with you!

Take the First Step: Complete the Form Below

Name(Required)
Hidden

Featured Deal

25% off on Virtual Assistance Service for the
next 3 months