Neolytix’s expert virtual assistants maximize efficiency, reduce operational costs, and improve the patient experience through their various roles within your healthcare organization.
Do you feel you’re losing patient time due to administrative tasks and documentation? The endless hours you dedicate to maintaining Electronic Health Records (EHRs), managing office administrative matters, time spent managing front-office personnel impede your capacity to deliver the high-quality patient care you desire.
Allow Neolytix’s Virtual Medical Assistants to step in and become the cost-effective solution to improve your organization’s efficiency.
Neolytix’s expert virtual assistants maximize efficiency, reduce operational costs, and improve the patient experience through their various roles within your healthcare organization.
Proactive patient engagement, benefit verification, and pre-authorization ensure a seamless and patient-centric experience, including coordinated referrals to specialists and thorough post-appointment follow-up.
Virtual Medical Assistants streamline patient data collection and documentation during consultations, reduce the burden of chart updates, ensure continuous monitoring, and offer medication reconciliation services for comprehensive patient care.
Virtual Medical Assistants expedite urgent appointments, manage prescription refills, address non-specialized inquiries, and support patient follow-up and recovery, including telehealth services by registered nurse virtual assistants.
Enhance your patient engagement through call, email, and text responses, manage schedules, assist with onboarding and document management, oversee digital marketing efforts, and maintain quality control with detailed behind-the-scenes call transcription and monitoring.
Spanish/English virtual assistants serve as vital communication links, fostering trust, inclusivity, and patient satisfaction by ensuring effective medical communication in both languages. This enhances the patient experience and broadens the practice's demographic appeal.
Remote patient monitoring (RPM) is a healthcare technology enabling providers to remotely monitor patient health data, including vital signs, medication adherence, and more.
Learn how Neolytix streamlines the onboarding process, making it a breeze to get your experienced virtual medical assistant up and running in no time.
Explore the range of healthcare specialties we collaborate with, offering concierge-level support for a variety of medical fields.
With over 11 years of serving the healthcare industry, Neolytix has become a trusted partner for healthcare organizations nationwide.
Only 1-hour onboarding training is required before going live. A dedicated onboarding manager is included to ensure a smooth onboarding process.
No long-term contracts, which means you can stop the service whenever you want. Select the exact hours you need and change them as demand fluctuates.
Fee for service only: No money spent on absences like vacation, sick days, etc.
VAs can handle a variety of tasks, from appointment scheduling to telehealth and even marketing. Select the skills your organization requires.
Our virtual assistants are trained to seamlessly integrate with navigating any EMR/HER system, ensuring flexibility and efficiency in your healthcare operations.
No more disruptions due to illness, vacation etc. Unlike your in-practice personnel, virtual assistants offer continuity of support as they have trained backups.
Neolytix virtual medical assistants can take care of your patient’s needs, even beyond office hours.
Gather insights with AI-based speech analytics and employ sentiment analysis for future enhancements, all while monitoring KPIs through analytics, dashboards, and reporting.
Only 1-hour onboarding training is required before going live. A dedicated onboarding manager is included to ensure a smooth onboarding process.
No long-term contracts, which means you can stop the service whenever you want. Select the exact hours you need and change them as demand fluctuates.
Fee for service only: No money spent on absences like vacation, sick days, etc.
VAs can handle a variety of tasks, from appointment scheduling to telehealth and even marketing. Select the skills your organization requires.
Our virtual assistants are trained to seamlessly integrate with navigating any EMR/HER system, ensuring flexibility and efficiency in your healthcare operations.
No more disruptions due to illness, vacation etc. Unlike your in-practice personnel, virtual assistants offer continuity of support as they have trained backups.
Neolytix virtual medical assistants can take care of your patient’s needs, even beyond office hours.
Gather insights with AI-based speech analytics and employ sentiment analysis for future enhancements, all while monitoring KPIs through analytics, dashboards, and reporting.
Minimize future disruptions with a Backup Virtual Assistant, included free with most plans. Supervisors overseeing daily operations and providing help are also included. Audits are done on work performed by a dedicated Quality Auditor. That means you pay for the
With Neolytix’s 4-For-1 Virtual Medical Assistant Service, we believe in providing not just a virtual assistant but a comprehensive support system for your healthcare organization. We’re in the business of minimizing disruptions, containing costs, ensuring top-notch performance, and offering you peace of mind to focus on providing stellar healthcare.
Neolytix’s virtual assistants cover a wide spectrum of roles in provider practices. Patient Coordinators manage appointments and inquiries. Medical Scribes document patient encounters and maintain records. Medical Triage Specialists provide urgent patient guidance. Front Desk Administrators handle scheduling and records. Bilingual Service Facilitators bridge language gaps. They also excel in Remote Patient Monitoring.
Absolutely, virtual medical assistants play a pivotal role in enhancing patient care quality. By effectively managing administrative responsibilities, they free up more time for your in-house staff to devote to direct patient care. Whether serving as Patient Coordinators, Medical Scribes, Medical Triage Specialists, Front Desk Administrators, Bilingual Service Facilitators, or Remote Patient Monitoring (RPM), they ensure a smoother, more patient-centric experience. With their support, patients receive more personalized attention, quicker responses to inquiries, and efficient scheduling, ultimately leading to improved patient satisfaction.
Patients benefit from being actively involved in their care plans. This is because they have a dedicated care team that closely monitors their progress. The care team is always ready to provide assistance whenever necessary.
Yes, Neolytix’s virtual medical assistants are experienced in EHR systems. They come pre-trained and ready to manage electronic health records efficiently, ensuring data accuracy and compliance with regulations like HIPAA. Any additional training required for EHR system management is provided by Neolytix free of charge. For providers’ peace of mind, their service quality is continuously monitored by dedicated supervisors and reported on frequently, ensuring that your EHR processes are in safe and expert hands.
Neolytix offers flexible and cost-effective solutions for virtual assistant services. We do not require long-term commitments, giving you the freedom to use our services as needed. You have full control over the hours and tasks assigned to your virtual assistant, allowing you to tailor the service to your specific requirements. There are no additional costs for training, and you won’t be billed for the services of the backup VA, supervisor, or quality assurance. The hourly rate for your virtual assistant depends on the specific role they must fill, which can vary based on the tasks involved. For detailed information on pricing and a personalized quote, we encourage you to contact Neolytix.
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