Healthcare Virtual Assistant Receptionist

Virtual Medical Receptionists for Healthcare Organizations & Medical Centers

The cost-effective solution to providing round-the-clock patient support efficiently. No long-time contracts, operational in an hour and AI-analyzed for guaranteed quality communication.

Maximize Productivity With Top Virtual Receptionists

A Neolytix virtual medical assistant is a trained professional working remotely from abroad or locally sourced. They’re experienced in ensuring a seamless patient experience, handling all front desk duties like scheduling, answering service, benefit verifications, pre-authorizations, referrals, and follow-ups, contributing significantly to patient satisfaction. 

Beyond typical receptionist duties, depending on the VA you select, they can assist in tasks beyond the norm of a receptionist, like helping with digital marketing for growing your medical practice. 

virtual medical receptionist

Neolytix VA Receptionists Capabilities

VA Receptionist

Virtual Receptionists excel in efficiently handling various communication channels, including call answering, emails, and texts. Incoming calls are transcribed and analyzed by AI to perform patient sentiment analysis.

A crucial aspect of their responsibilities involves verifying patient insurance benefits. Medical Virtual Receptionists ensure that patients’ insurance coverage is accurately confirmed, laying the groundwork for smooth billing processes. 

VA Receptionists assist in obtaining pre-authorizations for medical procedures. By managing the necessary paperwork and communication with insurance providers, they contribute to a hassle-free experience for both healthcare providers and patients. 

Coordinating referrals to specialists and conducting follow-ups on appointments are integral tasks. Medical Virtual Receptionists help ensure that patients receive the necessary care by managing referrals and providing customer service support throughout the follow-up process. 

They play a role in prescription management, assisting in coordinating medication-related communication between healthcare providers, pharmacies, and patients. This ensures that patients receive their prescribed medications in a timely manner. 

Beyond patient interactions, Medical Virtual Receptionists provide valuable assistance in various administrative tasks. This includes answering calls, managing schedules, handling documentation, and supervising aspects of digital marketing efforts to support the overall efficiency of healthcare organizations. 

How Does A Virtual Receptionists Work?

Learn how Neolytix streamlines the onboarding process to get your virtual receptionist up
and running in no time for your medical office.
virtual medical receptionist

Select Options

Shared or dedicated, the role of VA, amount of hours, biller or registered nurse, onshore or offshore, etc.

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Platform Setup

Use our communication platform or bring your own solution to forward calls to your Virtual Medical Assistant.

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Expedited Training

We train our VAs so that you don’t have to. All job responsibilities, EHR integration, onboarding, etc. are streamlined and monitored by a dedicated onboarding manager.

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Go Live

That's it! Our implementation team will provide a Go-Live date for your project.

Why Choose Neolytix Virtual Medical Receptionist?

Neolytix virtual receptionists are a cost-effective alternative to house staff with additional benefits.
With dedicated supervisors, AI sentiment analysis, and in-depth reporting, you’re freed from administrative
headaches that distract providers from providing patient care instead.

Group of people answering calls

Fee for service only: No money spent on absences like vacation, sick days, etc. 

Zero-set up costs, & no training costs, equipment, software licenses, etc.  

Only 1-hour onboarding training is required before going live. A dedicated onboarding manager is included to ensure a smooth onboarding process. 

No long-term contracts, which means you can stop the service whenever you want. Select the exact hours you need and change them as demand fluctuates.

VA Receptionists assist in obtaining pre-authorizations for medical procedures. By managing the necessary paperwork and communication with insurance providers, they contribute to a hassle-free experience for both healthcare providers and patients. 

Automation of routine tasks allows medical staff to focus on more complex and critical aspects of patient care. This improves overall efficiency in the healthcare practice.

Virtual receptionists provide a seamless and convenient experience for patients. Quick responses, easy appointment scheduling, and accurate information contribute to a positive patient experience.

Virtual receptionist services can easily scale to accommodate the growing needs of a healthcare practice. Whether it’s handling increased call volume or expanding services, virtual receptionists are flexible.


Listen to what our clients have to say

Sarah Charmchi
Sarah Charmchi
I chose Neolytix for credentialing our practice. The team was knowledgeable, responsive and kind and supported us through the process. I would certainly recommend their services.
Sue Robbins
Sue Robbins
Neolytix has helped so much with our outstanding A/R. They are always so very willing to help and complete the task in a timely manner.
We transitioned to Neolytix a while back, having come from a billing company we were less than thrilled about. The people here have been very responsive to our needs and requests, and adapt quickly to whatever curve balls our practice throws them. They bring a wealth of knowledge to the table, and take the attitude that our success is their success.
Sandy M
Sandy M
I was a new office manager for a private practice when I hired Neolytix for credentialing assistance. Eden has been very thorough and helpful every step of the way. insurance credentialing can be so overwhelming at times, that having this task off my plate has given me a peace of mind. I know she is handling everything. Always quick to respond to questions or concerns.
Cheryl Lambert
Cheryl Lambert
Neolytix is the most professional and hard working billing company I have ever been partners with . I call them a partner because they truly are. Neolytix makes sure what they bill is accurate. Their knowledge of physician billing is outstanding. The entire team takes control and does what is necessary to make sure you get paid.

Additional Services to Help Your Organization Thrive

Streamlines and manages the complex process of obtaining and renewing medical licenses, ensuring healthcare professionals can focus on patient care without administrative burdens. 

With RPM, we leverage cutting-edge technology to keep a close eye on patients’ health remotely, facilitating proactive healthcare interventions and enhancing overall patient well-being. 

Ensures that healthcare providers meet and maintain the necessary qualifications and standards, allowing seamless integration into healthcare networks.

Optimizing revenue cycles for healthcare providers by ensuring accurate coding and timely claims submission and reimbursement.

Transform Your Healthcare Experience with Neolytix Virtual Medical Receptionist

Discover the future of healthcare administration with Neolytix Virtual Medical Receptionist. Simplify appointment scheduling, streamline check-ins, and enhance communication with your healthcare providers. 

Submit your information to lead towards a more efficient and patient-friendly medical experience. Take the first step to a hassle-free healthcare journey today!

Take the First Step: Complete the Form Below

Preferred Form(s) of Communication

We are Exclusively full-time VA services—no part-time options