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Revenue Cycle Management Services Powered by AI, Backed by Expertise, Built for Predictable Revenue

Most revenue cycle partners tell you what happened last month. Neolytix tells you what’s coming — 30, 60, and 90 days out. InCredibly AI combines real-time claim intelligence with 13+ years of specialty expertise to deliver the one thing healthcare finance has always lacked: predictable revenue.

270+
Healthcare Organizations
14+
Years of Expertise
>96%
Clean Claim Rate
40%+
Denial Reduction
The Cost of Inaction

The Revenue That Never Arrives

First-pass clean rate

5 %
Across managed specialties

Avg. contract leakage indenfied

$ 100 K
Per payer audit engagement

Typical collections lift

1 %
Within 90 days of onboarding

The leak is predictable. So is the fix.

Trusted by 270+ healthcare organizations nationwide

Where Revenue Goes to Die

Two Kinds of Revenue Leaks. Most Vendors Only Fix One.

Every RCM company talks about clean claims and denial management. Almost none of them look at the contracts those claims are paid against.

Tier 1 · Operational Leaks

The Problems Everyone Knows About

These are the failures every billing vendor promises to fix. Important, but table stakes.

Front-end registration and eligibility errors

Missed insurance verifications, incomplete prior authorizations, and data entry mistakes that trigger avoidable denials before a patient is ever seen.

Undercoding that never shows up on a denial report

Without specialty-specific coding expertise, practices routinely bill at lower complexity levels than the documentation supports. The revenue loss is invisible.

Reactive denial management

Most billing vendors appeal the biggest denials and write off the rest. Without root-cause analytics, the same patterns repeat month after month.

No forward-looking visibility

Monthly PDF reports tell you what already happened. They cannot tell you what is coming. Finance planning becomes guesswork.

Tier 2 · Structural Leaks

The Leaks Nobody Audits

These are baked into your payer contracts. No amount of clean claims will fix a rate that was set too low.

Rates negotiated without market data

Your payer knew what they were paying every other provider in your market when they set your rates. You did not have that information at the table.

Clawback provisions with no cap

Payers recovering payments 24 to 36 months retroactively with automatic offsets and no appeal pathway required.

Timely filing windows under 120 days

Practices lose clean, payable claims because the window was never negotiated. Payers default to 90 days. Windows of 180 to 365 days are achievable.

Hidden payment processing fees

Two-thirds of practices unknowingly absorb electronic payment fees that can be pushed back contractually.

The average practice we assess is 18 to 23% below market median on their top payer contracts. That gap does not appear on any billing report. It only surfaces when you benchmark against the market.
Root Cause Analysis

Why Does Revenue Cycle Management Fail?

Most RCM failures are not random — they follow a predictable pattern. Understanding where the breakdown happens is the first
step to fixing it permanently.

Execution gaps at the front end

The majority of claim denials originate before a patient is even seen. Missed eligibility checks, incomplete prior authorizations, and registration errors create a denial backlog that billing teams spend months chasing — instead of preventing.

Coding that leaves money on the table

Undercoding is as costly as denied claims — it just doesn't show up on a denial report. Without specialty-specific coding expertise, practices routinely bill at lower complexity levels than the documentation supports.

Reactive denial management

Most billing vendors appeal the largest denials and write off the rest. Without root-cause analytics, the same denial patterns repeat month after month — eroding net revenue with no visibility into which payers are driving it.

No visibility into what's coming

Monthly PDF reports tell you what happened. They don't tell you what's coming. Without forward-looking revenue intelligence, finance planning in healthcare becomes guesswork.

The Neolytix RCM Operating Model

One Operating Model. Five Pillars. A Published 100-Day Playbook.

Most RCM vendors describe what they do. We publish how we do it — and the milestones we hold ourselves to. The Neolytix Operating Model is how we deliver 95%+ clean

01
Specialty-Specialized Delivery

Coding teams are organized as sub-specialty pods, not generalist queues. AAPC- and AHIMA-certified coders trained in the modifier discipline, payer-specific policies, and procedure-coding nuance of the specialties they cover. Coding accuracy audited monthly against a 95% threshold per coder.

02
KPI-Bound Performance Standards

We track outcomes against published thresholds, reviewed weekly with the account manager and benchmarked monthly against HFMA MAP Keys.

  • Clean claim rate : 95%+ vs 85–92%
  • Denial rate : <5% vs 12–15%
  • AR > 90 days : <10% vs 17.7%
  • Days in AR :<30 vs 45–60
  • Net collection rate : 97%+
03
Incredibly AI: Revenue Intelligence With Forecasting

Most RCM platforms report what already happened. Incredibly AI forecasts what’s about to happen — 30/60/90-day revenue projections built from live claims, payer behavior, and AR data. Pattern detection on denial codes, modifier errors, and underpayment variance surfaces issues at submission, not after the denial.

04
Diligence-Grade Compliance Posture

HIPAA-compliant operations with ISO 27001-certified information security as the baseline. HITRUST certification on our published roadmap, target Q3 2026. The compliance frame that holds up under PE sponsor diligence, lender reporting, and Joint Commission scrutiny — not just a HIPAA badge.

05
Dual-Shore Operating Model

Domestic accountability with offshore scale. US-based RCM leads own outcomes and report to your team. Offshore coding and AR-recovery teams provide the operational throughput that keeps engagement economics aligned with mid-market collection volumes. The combination is what sustains 95%+ clean claim rate at competitive cost-to-collect.

A 100-Day Roadmap to Predictable Revenue.

D30
D60
D90
D100

Day 30

Clean claim rate at 95%+; baseline diagnostic delivered to CFO.

Day 60

AR over 90 days held under 15%; payer-specific denial trends mapped.

Day 90

Denial rate reduced 40%+ from baseline.

Day 100

Full Incredibly AI dashboards live; first quarterly business review delivered.

D30

Day 30

Clean claim rate at 95%+; baseline diagnostic delivered to CFO.

D60

Day 60

AR over 90 days held under 15%; payer-specific denial trends mapped.

D90

Day 90

Denial rate reduced 40%+ from baseline.

D100

Day 100

Full Incredibly AI dashboards live; first quarterly business review delivered.

Choose Full-Service RCM or Select Targeted Solutions — On Your Terms

Don’t have the appetite to harvest all the benefits from full-spectrum revenue cycle management solutions? No problem.
Select individual service offerings from within the revenue cycle to gain access to specific expertise to complement your non-clinical growth goals.
rcm-neolytix

Patient Access

  • Innovative data-driven solutions for hospitals, ambulatory care centers, clinics, etc.
  • Reducing cost, minimizing errors, and improving patient experience

Credentialing And Enrollment Services

  • For credentials verification, aligning with state compliance requirements, and delivering non-disruptive patient care.
  • Medical Licensing, PSV, Credentialing & Enrollment & Privileging Management services

Medical Billing & Coding

  • Insurance benefit verification, medical coding, claim submissions & follow-up, denial management, accounts receivable management, reporting & analytics.
  • Reduction in AR, improved clean claims %, and process transparency.

Payor Contract Negotiation

  • Optimizing reimbursement rates through contract negotiations and get paid what your healthcare organization deserves
  • Fixed-Fee Structure & Incentive-Based Fee Structure available.
Revenue Cycle Intelligence

Your RCM Includes Payer Contract Intelligence

Your payers negotiate your contract armed with data showing exactly what they pay every competitor in your market, down to the CPT code. Most practices never see that data before signing. They renew contracts without knowing whether their rates are competitive, below average, or leaving hundreds of thousands on the table.

Neolytix changes that equation through three connected capabilities — CPT-level market rate benchmarking, structured operational review of every material contract term, and active renegotiation when the rate gap is material. All three are bundled into your RCM relationship. One team. One fee structure. No separate consulting engagement.

Three Capability Pillars

Operational Review

Contract Readability Report

Plain-language review of every key contract term delivered as a green/yellow/red scorecard. Covers fee schedules, timely filing, prior auth scope, recoupment windows, tier classification, payment terms, and exit provisions. Best for practices entering new payer networks or those who have never systematically reviewed their contracts.

$341K

Average revenue opportunity identified
per payer audit engagement

CPT-Level Benchmarking

Rate Gap Analysis

Everything in Tier 1, plus a CPT-level rate comparison against market benchmarks for your specialty and region. Identifies exactly which codes are underpaid, by how much, and which payer contracts have the highest recovery potential. The output is a prioritized action plan, not a generic report.

$3.27M

Largest single-client opportunity
identified to date

Active Renegotiation

Full Renegotiation Support

Everything in Tiers 1 and 2, plus active renegotiation execution. Our team serves as your operational advocate at the table, armed with market data and payer-specific negotiation playbooks. Fee structure is gain-share — we earn our fee only from the rate improvement we deliver.

18-23%

Typical gap below market median
on top payer contracts

Revenue Cycle Intelligence

Payer Contract Intelligence — Where Others Stop, We Start

Your payers negotiated your last contract armed with CMS Transparency in Coverage data — two trillion data points showing exactly what they pay every competitor in your market. Only 18% of practices currently use that same intelligence at the negotiation table. The other 82% sign renewals blind. We bring the data, the operational contract review, and the active renegotiation to the table — bundled with your RCM, not sold as a separate consulting engagement.

Three Capability Pillars

TiC Rate Benchmarking

Know What They're Hiding

CMS Transparency in Coverage data parsed to CPT level — showing exactly what your payers pay competitors in your market for every code you bill. Every rate. Every plan. Every modifier combination. The same data payers use against you, now working for you.

Operational Contract Review

Three Layers. No Gaps.

Three-layer analysis that no legal review catches: rate schedules against market median, code-scope architecture for bundling and carve-out gaps, and contract terms — clawback windows, timely filing, prior auth, payment methods, exit clauses. Lawyers review legal risk. We review revenue impact.

Active Renegotiation

We Go to the Table for You

Our Enrollment Ops team executes the renegotiation — armed with benchmarking data, payer relationship history, and a gain-share engagement model where we only get paid when your rates go up. No other RCM partner bundles this at this price point.

End-to-End RCM

From First Appointment to Final Payment — Every Stage Covered

One integrated RCM model across six service areas — each stage staffed by specialists, tracked in real-time through InCredibly, and held to the same performance standard across every provider you operate.

01
PATIENT ACCESS

Patient Access & Eligibility

  • Insurance verification before every visit
  • Prior authorization management, all payer types
  • Registration error identification
  • CAQH profile setup & payer enrollment
02
CODING

Charge Capture & Coding

  • CPT, ICD-10-CM, HCPCS across 31 specialties
  • AAPC/AHIMA-certified coders
  • HCC coding for value-based care
  • Payer-specific audits to protect clawbacks
03
CLAIMS

Claims Submission & Scrubbing

  • Rules-based claim scrubbing via clearinghouse
  • >96% first-pass acceptance rate target
  • Electronic and paper submission, all payers
  • Timely filing management

 

04
DENIALS

Denial Management & Appeals

  • Same-day denial identification & root-cause
  • Multi-level appeals with clinical documentation
  • Payer escalation for complex denials
  • 40%+ denial reduction in 90 days
05
AR MANAGEMENT

AR Management & Collections

  • Aged AR analysis by payer and value
  • Target: <60-day net AR days
  • Multi-channel patient statement delivery
  • Payment plan setup & hardship screening
06
REPORTING

Reporting & Revenue Intelligence

  • Real-time InCredibly AI dashboards
  • TiC rate benchmarking
  • 30/60/90-day revenue forecasting
  • Weekly account manager review

 

Revenue Cycle at Portfolio Scale

Forecasting only works if the underlying cycle is being actively managed — not reviewed monthly, actively managed. Here is
what that looks like across the Neolytix client portfolio.
29,000+
Denial claims resolved monthly across client portfolio
$45M+
In monthly AR under active Neolytix management
↓ Trending
AR over 120 days reducing quarter over quarter
InCredibly AI

Incredible RCM. Revenue That Doesn't Wait.

InCredibly™ is Neolytix’s purpose-built revenue intelligence platform — turning your billing cycle from an administrative holding pattern into a forecastable revenue pipeline.

Sankey Pipeline Visualization

Identifies revenue-blocking bottlenecks across all active payer workflows.

30/60/90-Day Revenue Forecasting

Projected collections by payer and provider, updated in real time.

Stakeholder Dashboards

COO, Finance, and Operations views with role-specific reporting.

Payer Intelligence Engine

Verified submission contacts, current requirements updated daily.

Client Results

Case Studies

Real challenges. Measurable outcomes. Proven results across healthcare operations.

Prime Healthcare's Path to 98.5% First-Pass Enrollment

98.5%

First-Pass Approval

70%

Denial Reduction

40%

Faster Enrollment

50%

Revenue Increase

“Enrollment used to be a reactive, manual process that tied up significant resources. Neolytix gave us visibility and predictability. We can now flag problems early and prevent denials rather than chase them after they happen.” 

— Operations Director, Prime Healthcare · 45+ hospitals · 300+ providers

Recovering 20% Lost Revenue After a Practice Merger

Breaking the Revenue Cycle Bottleneck — Behavioral Health AR reduced from 14% to 3.5% | $16K+ Medicare revenue recovered 

Competitive Advantage

Why Healthcare Leaders Choose Neolytix Over Conventional RCM

Not all revenue cycle partners are built the same. Here is how Neolytix compares to the typical billing company or in-house billing department.

Neolytix Typical Billing Company
Specialty Coverage 31 specialties with dedicated coding teams Generalist billing, 5–10 specialties
Technology  InCredibly AI — live dashboards, TiC benchmarking Monthly PDF or Excel reports
Revenue Forecasting 30/60/90-day projected collections  Not available
AR Days Target <60 days net AR Often 75–120+ days
Clean Claim Rate >96% first-pass acceptance Industry average 85–92%
Denial Management 40%+ reduction; root-cause analytics Reactive appeals only
Certifications ISO 27001, HIPAA, SOC 2, AAPC HIPAA compliant (self-reported)
Onboarding Time Go-live in 2–4 weeks 4–12 weeks
Who We Serve

RCM Built for the Full Spectrum of Healthcare

From solo practitioners to 45-hospital networks — Neolytix scales to your complexity. Our model is built around your specialty mix, payer contracts, and operational structure.

Multi-Specialty Group Practices

Orthopedics & Spine Surgery

Behavioral Health & Psychiatry

Cardiology & Vascular Surgery

Neurology & Neurosurgery

Physical & Rehab Therapy

Telehealth & Hybrid Care

Hospital-Employed & ACO Groups

Who typically engages us:
CFO / VP Finance
Practice Administrator / COO
Medical Group CEO
Director of Revenue Cycle

40

US states

2x

languages

Who We Serve

RCM Built for the Full Spectrum of Healthcare

From solo practitioners to 45-hospital networks — Neolytix scales to your complexity. Our model is built around your specialty mix, payer contracts, and operational structure.

WEEK 1

Free Revenue Audit

We analyze your current billing data, denial trends, and payer mix — at no cost — and deliver a clear picture of where your revenue is leaking and how much is recoverable.

WEEK 1–2

Custom RCM Blueprint

Your dedicated account lead builds a tailored RCM workflow for your practice — mapping your specialties, payers, and operational requirements to the Neolytix delivery model.

WEEK 2–4

Go-Live & Optimization

We integrate with your existing EHR/PM system, train your staff, and go live. From day one you have InCredibly dashboards and a weekly performance cadence.

Security-First. At Every Step.

Built for Compliance. Designed for Confidence.

Every service we deliver is built on a foundation of strict data governance and regulatory compliance. HIPAA safeguards and ISO 27001-certified security practices are embedded into how we work, not added after the fact.

HIPAA Compliant — Neolytix healthcare services
ISO 27001 Certified — Neolytix Information Security Management

Built for Compliance. Designed for Confidence. 

FAQs

Frequently Asked Questions About Neolytix RCM

What types of healthcare organizations does Neolytix serve?

Neolytix serves a wide range of healthcare providers — from solo practitioners and small group practices to large multi-specialty groups, telehealth platforms, and hospital-based organizations. We support 31 specialties across 40 US states.

How quickly can Neolytix take over our billing?

Most practices go live within 2–4 weeks. We handle system integration with your EHR/PM, staff onboarding, and data migration. Complex multi-location setups may take 4–6 weeks.

Do we have to sign a long-term contract?

No. Neolytix does not require multi-year lock-in contracts. We earn your business through results. Typical engagements run month-to-month or on an annual basis, depending on your preference.

What is your fee structure — percentage of collections or flat fee?

Our standard model is a percentage of net collections, which aligns our incentives directly with yours. We also offer flat-fee arrangements for practices above a certain volume.

Which EHR and practice management systems do you integrate with?

We integrate with 20+ major EHR and PM platforms including Epic, Athenahealth, eClinicalWorks, Kareo, DrChrono, Practice Fusion, Greenway, and others.

Is Neolytix HIPAA compliant?

Yes. Neolytix is HIPAA compliant and ISO 27001 certified. All data is encrypted in transit and at rest. We sign a Business Associate Agreement (BAA) at the start of every engagement.

How do you handle denied claims?

Our denial management workflow begins with same-day identification and root-cause categorization. Appeals are worked by specialists assigned to the specific denial type — eligibility, coding, clinical documentation, or payer behavior. We track appeal outcomes by payer and use that data to reduce future denial rates proactively.

What does the free revenue audit include?

The free audit covers: a review of your last 90 days of claims data, denial rate and root-cause analysis, AR aging breakdown, clean claim rate assessment, and a benchmark comparison against specialty-specific TiC rates. You receive a written report with prioritized recommendations within 5 business days. 

Get Your Free Revenue Audit — No Cost, No Obligation

See exactly where your revenue is leaking and how much is recoverable — delivered in 5 business days.

Response within 1 business day  ·  HIPAA-compliant onboarding  ·  No long-term contracts required