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Every location should perform like your best one.

Multi-site and multi-specialty groups don’t lose revenue because they’re too big — they lose it because
every location runs its own version of “how we do things.” Neolytix replaces that patchwork with one
managed operating standard across every site, every specialty, every payer.

>96%

First-pass rate

<60

Avg. AR days

40%+

Denial rate reduction

29K+

Denials resolved / month

270+

RCM experience

The Multi-Location Reality

Growth is supposed to be the win. For most multi-site
groups, it's also where the cracks show up first:

01
Location A verifies eligibility one way, Location B another — and the difference shows up as denials, not as a training issue anyone catches in time.
02
Every acquisition brings its own EHR, its own credentialing backlog, its own payer mix — and nobody has a single view of how the whole group is actually performing.
03
The biller who single-handedly held one location together just left, and there’s no standard playbook behind them — only tribal knowledge that walked out the door.
04
Leadership can see revenue by location, eventually, in month-end reports — but never in time to fix what’s actually breaking, at the location where it’s breaking.
None of this is a staffing problem. It's a standardization problem — and it compounds with every new site.
Sound familiar? You just opened a new location and the denials started climbing before the ink dried. You went through an EHR migration and your clean claim rate hasn’t recovered since. The person who held your billing together at one site left, and nobody’s sure what they actually did. Any one of these is the moment to have this conversation — not after the next site opens too.
The Neolytix Answer

Revenue operations run as a managed platform — for
multi-site & specialty groups.

We don’t hand you software to configure yourselves, and we don’t run an offshore team you’ll never meet. Neolytix operates as your revenue cycle department across every location — same standard, same accountability, same reporting, whether it’s your first site or your fifteenth.

Every Stage of Revenue, Consolidated
Across Every Entity

Each acquisition arrives with both loops running its own way — providers to license, credential, and enroll under new entity structures, and patients moving from booking to payment. Neolytix runs every stage of both, so each addition lands on one operating standard instead of adding another revenue cycle to manage.
Tap a stage to open its details
Why Not Just Buy Software, or Go Offshore?

Multi-location groups usually get pitched one of two ways — and both leave a gap:

"Here's a platform — you run it."

Practice-management software vendors will sell your platform a centralized system, but your ops team still configures it, trains every acquired site’s staff on it, and owns the transition timeline alone — headcount and time most post-close integration plans don’t have.

"Send us your claims — we'll handle it."

Generic offshore billing shops can absorb volume, but they don’t understand deal timelines, tax-ID structures, or what a PE-backed CFO actually needs to report upward — you end up managing the vendor as closely as you’d manage doing it in-house.
Neolytix is neither. We’re the team that runs it — accountable, specialty-certified, and organized around your locations and specialties from the start.

Here’s how the three models compare on the things that actually break at scale:

Fully Outsourced Neolytix

managed operation + platform intelligence

Fully Software-Based
Work leaves your team's plate

— Billing, follow-up, and enrollment handled for you, not by you.

green-icon green-icon red-icon
Real-time dashboards & automation

— Live visibility and intelligent workflows, not month-end summaries.

Expert judgment on complex claims

— Specialty-trained people decide the edge cases automation can't.

No migration or adoption burden

— Runs inside your existing EHR/PM; nothing for your staff to learn or abandon.

AI + human expert intelligence

— AI prepares the work at machine speed; accountable experts approve the judgment calls.

For Your Billing Team, Not Around Them

If you’re the person currently holding billing together across your locations — this isn’t a pitch to replace you. It’s an offer to give you a standard that actually works, instead of one you’ve had to invent site by site. Most teams we work with keep their billing staff in place, shifted toward higher-value work — reconciliation oversight, patient-facing follow-up, exception handling — instead of chasing every claim by hand across every location. You know where the real problems are. We bring the standard and the staffing depth to actually fix them.
Proof

Case Studies

PATIENT ACCESS · ENT & ALLERGY · 15 LOCATIONS, SOUTHERN CALIFORNIA

One patient access standard, held across 15 sites.

6.6x

team growth (5 → 33 specialists)

95%

call resolution, up from 86%

14% → 5%

unresolved calls

“When LACENTA’s network growth outpaced what conventional hiring could deliver, Neolytix took end-to-end ownership of patient access and ran it as one standard across all 15 locations — language-matched staffing in four languages, living SOPs, the same workflows at every site.”

Recovering 20% Lost Revenue After a Practice Merger

Breaking the Revenue Cycle Bottleneck — Behavioral Health AR reduced from 14% to 3.5% | $16K+ Medicare revenue recovered 

Security-First. At Every Step.

Built for Compliance. Designed for Confidence.

Every service we deliver is built on a foundation of strict data governance and regulatory compliance. HIPAA safeguards and ISO 27001-certified security practices are embedded into how we work, not added after the fact.

HIPAA Compliant — Neolytix healthcare services
ISO 27001 Certified — Neolytix Information Security Management

Get in Touch With Us

FAQs

Frequently Asked Questions

Do you work across different EHRs at each of our locations?

Yes. We integrate with the systems you already have at each site rather than requiring a single unified platform before we can start — standardization happens in how the work gets done, not in what software every location has to run.

What happens to our current billing staff?

Most groups keep their team in reduced or reassigned roles — often shifting them toward patient-facing or higher-value work — rather than eliminating the role entirely. We’ll map this out during onboarding based on what each location actually needs.

What does the commercial model actually look like?

Percentage of collections, plus gain-share tied to performance — you can see the exact structure on a call once we understand your current volume and payer mix.

Is this different from just hiring more in-house billing staff as we grow?

Yes — new locations inherit an existing, proven standard on day one instead of each site building its own process from scratch, which is where most multi-location groups actually lose money.

How do you handle security and compliance across multiple sites managing PHI?

Neolytix is ISO 27001 certified, and the same security and compliance standard applies uniformly across every location — not managed site-by-site.
If you’re managing more than one location and you’re not sure your billing operation would tell you the truth about which site is actually underperforming and why — that’s the conversation worth having. Not a demo, not a sales script — a conversation about how your revenue cycle actually runs today, site by site, with someone who can tell you within the first call whether this is a fit.

Neolytix Identifies an Average of $341K in Payer Contract Revenue Opportunities — Get Your Assessment Done Today