Eligibility and Benefits Verification
Cut the Calls, Keep the Care.
Effortless Insurance Verification & Authorizations Enhanced by AI and Human Expertise.
We manage your insurance calls, verifications, and authorizations with a blend of AI-driven automation and skilled human oversight, freeing your staff from time-consuming calls while maintaining the highest level of accuracy and efficiency.Â
AI and Human Expertise: The Perfect Partnership
We combine the power of AI with experienced specialists to handle insurance verification and prior authorizations. Â
While AI expedites many processes, our dedicated team ensures a seamless experience by managing cases where automation alone isn’t enough, providing accurate and timely solutions.Â
Whether you’re running a single practice or a multi-location healthcare group, our hybrid approach ensures timely, accurate benefits verification and authorizations tailored to your specialty needs.Â
What To Expect From Your Enhanced Verification & Authorization Process
Speed & Efficiency
Our AI-augmented system automates many steps of the insurance process. However, we know not all insurers and states support full automation. That’s why our expert team steps in to manage exceptions, ensuring rapid and reliable results every time.Â
Enhanced Patient Care
By managing the administrative burden of insurance verifications, we empower your team to spend more time with patients, improving their experience and satisfaction.Â
Cost-Effective Operations
Reduce the time and resources needed for benefits verifications and prior authorizations with our automated solutions, supported by human oversight to help you optimize your bottom line.Â
Improved Accuracy & Compliance
Our hybrid approach ensures precise benefit verifications and authorizations. AI handles high-volume cases, while our team manages complex scenarios, maintaining compliance with HIPAA and industry standards.Â
How It Works
Submit Request
Easily input patient information for eligibility or claims checks—just like sending an email.
Automated Outreach
Our AI technology and robotic process automation (RPA) bots communicate directly with insurers for cases that can be automated. For cases that can’t, our skilled team handles calls and follow-ups, ensuring comprehensive coverage.
Real-Time Updates
Track the status of every request instantly through our secure dashboard, available 24/7.
Detailed Reporting
Once a request is complete, view and print comprehensive eligibility or claim status reports for your records.
Tech Trivia:
Did You Know…
Advanced AI-bots can retrieve benefit verification information directly from websites—no calls required! Â
Our RPA and Automation team can help you experience a faster, smarter way to access insurance data, powered by intelligent automation.Â
Why Choose Neolytix
12+ Years Nationwide Experience
We understand the complexities of healthcare administration and insurance protocols, providing tailored support for each client’s unique needs.Â
Exclusive AI & RPA Automation with Human Oversight
We blend AI-driven automation with skilled human specialists, ensuring accuracy and speed without compromising quality.Â
End-to-End Process Expertise
Neolytix offers a comprehensive range of services, from insurance verifications to revenue cycle management, ensuring seamless support across every aspect of your practice’s operations.Â
Trusted by 250+ HCOs Nationwide
With a reputation built on reliability and excellence, over 250 healthcare organizations across the country trust Neolytix for their administrative and insurance needs.Â
Listen to what our clients
have to say
Sarah Charmchi I chose Neolytix for credentialing our practice. The team was knowledgeable, responsive and kind and supported us through the process. I would certainly recommend their services. Sue Robbins Neolytix has helped so much with our outstanding A/R. They are always so very willing to help and complete the task in a timely manner. Toby We transitioned to Neolytix a while back, having come from a billing company we were less than thrilled about. The people here have been very responsive to our needs and requests, and adapt quickly to whatever curve balls our practice throws them. They bring a wealth of knowledge to the table, and take the attitude that our success is their success. Sandy M I was a new office manager for a private practice when I hired Neolytix for credentialing assistance. Eden has been very thorough and helpful every step of the way. insurance credentialing can be so overwhelming at times, that having this task off my plate has given me a peace of mind. I know she is handling everything. Always quick to respond to questions or concerns. Cheryl Lambert Neolytix is the most professional and hard working billing company I have ever been partners with . I call them a partner because they truly are. Neolytix makes sure what they bill is accurate. Their knowledge of physician billing is outstanding. The entire team takes control and does what is necessary to make sure you get paid.
Built-In Compliance & Security
We adhere to the highest industry standards to protect patient data and ensure regulatory compliance:Â
HIPAA & SOC 2 Compliance
Full compliance through continuous monitoring of technical infrastructure.Â
Secure Data Management
All patient and insurance data is managed securely, keeping your practice in full regulatory alignment.Â
Frequently Ask Questions
Eligibility verification assesses whether a patient is eligible for coverage under their insurance plan, while benefits verification provides specific details about what services are covered, including limits and financial responsibility. Both are crucial in the eligibility verification process to ensure accurate billing and minimize claim denials.Â
Verifying insurance eligibility and benefits is essential to ensure that the patient’s insurance coverage is valid and to understand the financial responsibilities of both the patient and the healthcare provider. This process helps reduce claim denials, enhances the patient experience, and ensures that healthcare providers receive appropriate reimbursement for services rendered.Â
To determine patient eligibility, healthcare providers check the patient’s insurance coverage through their insurance company. This process often involves submitting the patient's details, such as their date of birth and policy number, to verify their eligibility and understand the scope of their benefits.Â
The first step in the eligibility verification process is to gather necessary patient information, including personal details, insurance provider information, and the patient’s date of birth. This information is then submitted to the insurance company for verification of patient eligibility.Â
A benefit verification letter outlines the specific coverage details from the insurance company, including the services covered, limitations, and any financial responsibilities of the patient. This letter is crucial for ensuring accurate benefits verification in medical billing.Â
The verification of benefits process involves checking a patient’s insurance plan details, including covered services, copays, deductibles, and any prior authorization requirements. This ensures that healthcare providers understand the patient’s insurance coverage before proceeding with treatment.Â
Benefits verification works by contacting the patient’s insurance provider to confirm their eligibility and benefits. This involves checking the patient’s policy for coverage limits and financial responsibility, which helps avoid unexpected costs and enhances the overall patient experience.Â
Insurance eligibility verification is the process of confirming that a patient is covered by their health insurance plan and is eligible for the services they are seeking. This is a critical step in reducing claim denials and ensuring accurate medical billing.Â
Determining patient eligibility means assessing whether a patient qualifies for coverage under their insurance plan and what specific benefits they are entitled to. This process involves an eligibility check to confirm their financial responsibility and the extent of their insurance coverage.Â
The purpose of eligibility in medical billing is to ensure that healthcare providers receive payment for services rendered and that patients are aware of their financial responsibility. Proper verification can help reduce claim denials and streamline the billing process.Â
Eligibility verification confirms that a patient is covered under their insurance plan and outlines their benefits, while prior authorization is a requirement by some insurance companies to obtain approval before providing certain services. Both are crucial to ensure proper billing and reimbursement.Â
Eligibility verification can significantly improve billing accuracy by ensuring that healthcare providers have the correct information regarding a patient’s insurance coverage and benefits. This helps in avoiding claim denials and ensures that the correct services are billed according to the patient’s coverage.Â