Neolytix Growth Services

You’re Not Short on Marketing. You’re Short on Conversions.

Most 3 to 10 location dental groups we talk to aren’t losing patients because of bad ads. They’re losing them after the ad works. Here’s what that’s actually costing you, and how we fix it.

$370

Avg. patient acquisition cost, 2026

34%

Patient calls going unanswered

$2,750

Lost daily per uncredentialed provider

The Real Problem

Here’s the Conversation We Have With Almost Every Dental Group We Meet.

You’re running Google Ads. You have a solid SEO foundation. Maybe you’re even happy with your agency. But new patient volume feels stuck, and nobody can tell you exactly why.

We can. At $370 per new patient acquisition, an $8K monthly marketing budget buys you roughly 22 new patients. That’s the ceiling. The only way through it is finding out how many patients you’re already attracting but losing before they ever book. For most groups, that number is significant, and it’s recoverable.

of calls missed

0 %

Someone Called. Nobody Answered. — 95% of patients who hit voicemail never convert to an appointment. 41% of inbound calls come after hours, where most practices have zero coverage. At 200 calls per week, a 34% miss rate costs $13,600 per week in lost revenue before your marketing team even knows it happened.

of listings wrong

0 %

Your Payer Listing Says You’re Not Accepting Patients. You Are. — 52% of payer directory listings contain at least one inaccuracy. Half of all “accepting new patients” statuses are wrong. When a patient searches for an in-network provider, a bad listing sends them directly to your competitor.

per 90-day delay

$ 0 K

Your Campaign Launched. Your Provider Isn’t Credentialed Yet. — Every ad dollar spent driving patients to an uncredentialed provider is wasted. Standard enrollment takes 90 to 120 days. 60% of C-suite leaders say credentialing directly hurts revenue. Most agencies launch campaigns with no visibility into credentialing status.

of panel dormant

0 %

25% of Your Best Patients Have Quietly Stopped Coming In. — A quarter of your existing panel is overdue. Reactivation is 5 to 25x cheaper than new patient acquisition. For a 3-location group with 9,000 dormant patients, a 10% reactivation rate equals 900 visits at near-zero cost.

check reviews first

0 %

They Googled You. They Chose Someone Else. — 84% of patients read reviews before booking. 83% require a minimum 4-star rating. 40% have cancelled appointments because of what they read online. Your reputation isn’t a PR function. It’s a direct conversion lever.

Combined operational leakage

$2.8M – 0 M

annually for a 5-location dental group. These are recoverable dollars — not new spend required.

Sources: MGMA DataDive 2023; First Page Sage 2026; Dental Economics; Medallion Survey 2025; rater8 2025/2026

The NGS Difference

Your Agency’s Job Ends When the Lead Arrives. Ours Starts There.

We’re not a marketing agency that learned healthcare. We’re a healthcare operations company that built a growth practice on top of 15 years of RCM, credentialing, and patient access infrastructure. That’s a structural difference your current agency cannot replicate, no matter how good their creative is.

Your Marketing Agency	Neolytix Growth Services
Runs ads and reports clicks	Campaigns tied to credentialing status
Cannot fix your phone answer rate	Owns the conversion: phone, scheduling, intake
Cannot audit payer directories	Audits and corrects payer directory listings
Does not reactivate dormant patients	Reactivates dormant patients at 5 to 25x lower cost
Sends a monthly report	Reports collected revenue, not clicks
Fragmented vendor bills	One team owns marketing and operations

The NGS Stack

Six Integrated Capabilities. One Unified Outcome.

Each layer is designed to close a specific revenue leak. Together, they form a closed-loop growth system that no single agency can offer.

NGS Intelligence Dashboard

Unified attribution pulling from Google Search Console, GA4, Google Ads, and EMR data — so you see revenue collected, not just leads generated. HIPAA-compliant server-side tracking (CAPI, server-side GTM) replaces browser pixels that miss 30–40% of conversions.

Credentialing-Aware Campaign Management

Campaigns launch only when provider credentialing clears. New location or provider additions trigger automatic campaign sequencing — no more ad spend wasted on providers who can’t bill. Built on Neolytix’s 15-year credentialing infrastructure.

Payer Directory Audit & Correction

Systematic audit of all payer directory listings — NPI accuracy, panel status, contact information, accepting/not-accepting status. Ongoing correction workflow managed by the same team that handles credentialing. Not a one-time fix.

HIPAA-Compliant Server-Side Tracking

Browser-based pixels are becoming unreliable and non-compliant. NGS deploys server-side Google Tag Manager and Conversion API (CAPI) so your ad platforms receive accurate conversion signals — improving campaign optimization while maintaining patient data compliance.

Dormant Patient Reactivation Engine

Multi-touch SMS/email sequences targeting 12–18 month overdue patients. SMS open rates hit 98% — the highest-ROI reactivation channel available. Well-configured campaigns achieve 8–15% reactivation rates. For a 5-location group, that’s hundreds of zero-acquisition-cost visits per campaign cycle.

Reputation as a Closed-Loop System

Automated review generation at the point of discharge, response management, and reputation monitoring across Google, Healthgrades, and Zocdoc. A managed workflow that keeps your star rating above the 4.0 threshold 84% of patients require.

Client Results

What This Looks Like for a Dental Group Your Size

Real numbers from a regional dental group that deployed the full NGS stack.

#1

Rankings for "Invisalign Mississauga"

3–4X

Marketing ROI

120–140

Monthly GMB Actions

"Never has creating a website been so enjoyable! The build team is professional, patient, and timely. Most experiences I've had were too expensive, mediocre, and disappointing. Neolytix delivered the best service — hands down."

"I've been working with Raj for several months building our website and referral network. The ROI has been incredible — we've seen a consistent increase in new patient inquiries each month since launch."

"We went from page 3 to #1 in Google for our main keywords in just 4 months. Our appointment bookings doubled. Neolytix truly understands the nuances of healthcare marketing in a way no general agency could."

Practice Profile

$20–25 Cost Per Lead Sustained at Scale

Paid Spend Systematically Reduced as organic compounded

NGS Components Deployed

Intelligence Dashboard + server-side tracking
Credentialing-aware Google & Meta campaigns
Payer directory audit (3 payers corrected)
Dormant patient reactivation — SMS sequences
Reputation management across all locations

The Process

What It Actually Looks Like to Work With Us

Week 1:

Growth Assessment Call

We start with a conversation, not a proposal. We want to understand your call answer rates, directory accuracy, credentialing pipeline, and dormant patient volume before we recommend anything. You’ll leave the assessment knowing exactly where your gaps are and what they’re costing you, whether you move forward with us or not.

Weeks 1 to 2:

Custom Growth Plan

Based on your operational data, we build a scoped engagement covering which NGS layers apply, expected impact per layer, and a sequenced deployment plan. No generic packages. The plan is built around your location count, payer mix, and growth objectives.

Weeks 2 to 4:

Operational Foundation

Before campaigns go live we complete credentialing verification, directory audits, server-side tracking deployment, and Intelligence Dashboard configuration. This is the step most agencies skip, and the reason most agency campaigns underperform.

Ongoing:

Growth Operations

Campaigns, reactivation cycles, reputation management, and monthly reporting against revenue collected, not impressions or clicks. Quarterly strategy reviews with your CEO or COO to align growth targets with operational capacity.

For CEOs and COOs · 3-10 location dental groups

Find Out What Your Patient Panel Is Actually Worth

The growth assessment takes 15 minutes. We benchmark your five operational metrics against dental groups your size and show you the recoverable revenue figure before we ever propose a thing. No pitch. No obligation.

Direct contact · No obligation · Benchmarked to your market