Mental Health Virtual Assistant
Boost Operational Efficiency and Improve Health Outcomes with Neolytix's Virtual Specialists
From scheduling and patient coordination to seamless telehealth support, our virtual assistants empower healthcare providers to focus on delivering exceptional care while we optimize efficiency.  Â
Business Concerns Do Not Heal Patients
Mental health professionals shouldn’t be distracted by financial and operational challenges. That’s the core principle driving Neolytix’s success after 12 years of providing MSO services to mental health practices nationwide. Â
We untether healthcare professionals from their business woes to focus on healing their patients instead. Â
Our virtual assistants handle key tasks like appointment scheduling, patient coordination, and telehealth support, ensuring smooth daily operations. In addition, you also get access to our business experts in the back-end, supporting your business ambitions. Â
12 Years Practice Management Experience
250+ HCOs Served
Global Talent Pool
100% Transparency
How Your Practice Can Benefit From Neolytix Virtual Assistants
Our virtual medical assistant service goes beyond answering calls and to schedule appointments. After 12 years of serving primary care physicians nationwide, we’ve optimized our service to offer unprecedented benefits to our clients. Â
Managing patient appointments, sending reminders, and rescheduling when necessary, ensuring patients stay engaged with their mental health care.Â
Assisting with the setup of virtual therapy sessions, troubleshooting technical issues, and ensuring a seamless telehealth experience.Â
Flexible VA services can adapt to your practice’s needs, whether you require part-time, full-time, or seasonal support.
Our 4-in-1 service model includes a primary VA, backup VA, supervisor, and quality auditor to ensure continuity and reliability.Â
Supporting psychiatrists with tasks related to medication refills, prior authorizations, and coordinating with pharmacies.Â
Neolytix VAs are connected to back-end specialists in billing, RCM, and credentialing, providing a comprehensive support system for your practice.Â
Neolytix’s VAs are trained in the latest AI-driven platforms and EHR systems, improving operational precision and documentation quality.Â
Verifying insurance coverage, handling claims submissions, and managing billing inquiries, allowing practitioners to focus on patient care rather than administrative tasks.Â
How Neolytix Empowered Other Healthcare Providers
Witness the impact of Neolytix’s Virtual Assistant Service through the words of our satisfied clients.
Empower Your Team by Filling Key Positions with Our Virtual Specialists
Hiring a virtual medical assistant from Neolytix means gaining a strategic partner, not just additional support. Our virtual specialists harness industry-leading technology to maximize operational efficiency and enhance the patient experience, while also providing access to a wealth of business expertise
Virtual Patient Coordinators
Proactively engage patients, manages patient information, verify benefits, manage referrals and follow-ups, and more.
Virtual Medical Scribes
Bilingual Virtual Assistant
Virtual Medical Triage Specialist
For urgent appointments, insurance verification, prescription refills, general inquiries, telehealth, and recovery support.
Virtual Medical Receptionist
Remote Patient Monitoring (RPM)
Benefit From Our 4-in-1 Virtual Medical Assistant Service
Minimize future disruptions with our 4-in-1 healthcare virtual assistant services. (Included in most plans)Â
For the price of one VA, you get:Â Â
- Primary Medical Virtual Assistant
- A backup Virtual Medical Assistant,Â
- A supervisorÂ
- A Quality Auditor Â
Listen to what our clients
have to say
Sarah Charmchi I chose Neolytix for credentialing our practice. The team was knowledgeable, responsive and kind and supported us through the process. I would certainly recommend their services. Sue Robbins Neolytix has helped so much with our outstanding A/R. They are always so very willing to help and complete the task in a timely manner. Toby We transitioned to Neolytix a while back, having come from a billing company we were less than thrilled about. The people here have been very responsive to our needs and requests, and adapt quickly to whatever curve balls our practice throws them. They bring a wealth of knowledge to the table, and take the attitude that our success is their success. Sandy M I was a new office manager for a private practice when I hired Neolytix for credentialing assistance. Eden has been very thorough and helpful every step of the way. insurance credentialing can be so overwhelming at times, that having this task off my plate has given me a peace of mind. I know she is handling everything. Always quick to respond to questions or concerns. Cheryl Lambert Neolytix is the most professional and hard working billing company I have ever been partners with . I call them a partner because they truly are. Neolytix makes sure what they bill is accurate. Their knowledge of physician billing is outstanding. The entire team takes control and does what is necessary to make sure you get paid.
Why Choose Neolytix’s Virtual Assistant Services?
With more than 12 years of nationwide service, Neolytix has become a leading force in the MSO industry. Leveraging cutting-edge technology and AI, we ensure the highest quality in our VA Internal Medicine services.Â
- Operational in an Hour Â
- No Long-Term Commitment Â
- 70% Cost ReductionÂ
- Round-the-Clock AvailabilityÂ
- EHR/EMR AdaptabilityÂ
How It Works
Bringing a Neolytix virtual medical scribe on board is a smooth process that won’t disrupt your daily operations.Â
Choose Virtual Assistant Options
Setting Up Healthcare Platform
Expedited Training
Go Live!
Your Gateway to Healthcare Business Excellence
Our virtual assistants serve as a vital link between healthcare organizations and the expertise needed for success in various business functions. Â
While they provide essential administrative and clinical support, they are also connected to specialists in the back end. This ensures that when additional expertise is needed, help is just a step away. Â
Billing and Coding
Credentialing
Revenue Cycle Management
Telehealth
Payor Contracts
Frequently Ask Questions
A virtual assistant serving as a receptionist provides medical receptionist services remotely. They handle tasks such as answering phone calls, scheduling appointments, managing patient inquiries, and ensuring smooth customer service operations for your medical practice.Â
Yes, a medical office virtual receptionist can work remotely. Virtual medical receptionists offer the same level of support as in-office receptionists, including patient calls, scheduling appointments, and managing essential front desk tasks, all from a remote location.Â
A virtual assistant may handle a wide range of administrative tasks, while a virtual medical receptionist specifically focuses on reception service, including call management, scheduling, and providing customer service to patients. Virtual assistants are more versatile, whereas virtual receptionists specialize in front-desk operations.Â
A virtual medical receptionist is a specialized remote assistant trained to handle calls, manage patient appointments, verify insurance, and perform other front-desk duties for medical practices. They provide seamless support, helping medical offices manage patient flow while improving the overall patient experience.Â
Hiring a virtual receptionist can save costs while improving efficiency. Virtual medical receptionists offer round-the-clock availability, handle calls and appointment scheduling, ensure customer service excellence, and free up in-house staff to focus on patient care. They are an affordable alternative to hiring full-time, on-site receptionists.Â
Virtual receptionists perform a range of duties, including answering phone calls, scheduling patient appointments, verifying insurance, managing patient inquiries, and ensuring smooth communication between patients and your medical practice. These receptionists are trained to handle the specific needs of healthcare offices.Â