Mental Health Virtual Assistant

Boost Operational Efficiency and Improve Health Outcomes with Neolytix's Virtual Specialists

From scheduling and patient coordination to seamless telehealth support, our virtual assistants empower healthcare providers to focus on delivering exceptional care while we optimize efficiency.   

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Business Concerns Do Not Heal Patients

Mental health professionals shouldn’t be distracted by financial and operational challenges. That’s the core principle driving Neolytix’s success after 12 years of providing MSO services to mental health practices nationwide.  

We untether healthcare professionals from their business woes to focus on healing their patients instead.  

Our virtual assistants handle key tasks like appointment scheduling, patient coordination, and telehealth support, ensuring smooth daily operations. In addition, you also get access  to our business experts in the back-end, supporting your business ambitions.  

12 Years Practice Management Experience

250+ HCOs Served

Global Talent Pool

100% Transparency

How Your Practice Can Benefit From Neolytix Virtual Assistants

Our virtual medical assistant service goes beyond answering calls and to schedule appointments.  After 12 years of serving primary care physicians nationwide, we’ve optimized our service to offer unprecedented benefits to our clients.  

Appointment Scheduling and Reminders

Managing patient appointments, sending reminders, and rescheduling when necessary, ensuring patients stay engaged with their mental health care. 

Telehealth Support

Assisting with the setup of virtual therapy sessions, troubleshooting technical issues, and ensuring a seamless telehealth experience. 

Scalable Support

Flexible VA services can adapt to your practice’s needs, whether you require part-time, full-time, or seasonal support.

Minimized Disruptions

Our 4-in-1 service model includes a primary VA, backup VA, supervisor, and quality auditor to ensure continuity and reliability. 

Medication Management Assistance

Supporting psychiatrists with tasks related to medication refills, prior authorizations, and coordinating with pharmacies. 

Access to Business Expertise

Neolytix VAs are connected to back-end specialists in billing, RCM, and credentialing, providing a comprehensive support system for your practice. 

Advanced Technology Integration

Neolytix’s VAs are trained in the latest AI-driven platforms and EHR systems, improving operational precision and documentation quality. 

Insurance Verification and Billing Efficiency

Verifying insurance coverage, handling claims submissions, and managing billing inquiries, allowing practitioners to focus on patient care rather than administrative tasks. 



How Neolytix Empowered Other Healthcare Providers


Witness the impact of Neolytix’s Virtual Assistant Service through the words of our satisfied clients.

Empower Your Team by Filling Key Positions with Our Virtual Specialists

Hiring a virtual medical assistant from Neolytix means gaining a strategic partner, not just additional support. Our virtual specialists harness industry-leading technology to maximize operational efficiency and enhance the patient experience, while also providing access to a wealth of business expertise

Virtual Patient Coordinators

Proactively engage patients, manages patient information, verify benefits, manage referrals and follow-ups, and more.

Virtual Medical Scribes

Streamline patient data collection, update EHR records, monitor patients, and ensure medication reconciliation.


Bilingual Virtual Assistant

Bilingual Medical VAs virtual assistants boost patient satisfaction through effective communication and trust.


Virtual Medical Triage Specialist

For urgent appointments, insurance verification, prescription refills, general inquiries, telehealth, and recovery support.

Virtual Medical Receptionist

For call, email, and text responses, appointment scheduling, document management, and quality control through call transcription.


Remote Patient Monitoring (RPM)

Monitor patient health data remotely, including vital signs, medication adherence, and more.


get 4 services in 1

Benefit From Our 4-in-1 Virtual Medical Assistant Service

Minimize future disruptions with our 4-in-1 healthcare virtual assistant services. (Included in most plans) 

For the price of one VA, you get:  

  1. Primary Medical Virtual Assistant
  2. A backup Virtual Medical Assistant, 
  3. A supervisor 
  4. A Quality Auditor  

Listen to what our clients
have to say

Why Choose Neolytix’s Virtual Assistant Services?

With more than 12 years of nationwide service, Neolytix has become a leading force in the MSO industry. Leveraging cutting-edge technology and AI, we ensure the highest quality in our VA Internal Medicine services. 

  • Operational in an Hour  
  • No Long-Term Commitment  
  • 70% Cost Reduction 
  • Round-the-Clock Availability 
  • EHR/EMR Adaptability 

How It Works

Bringing a Neolytix virtual medical scribe on board is a smooth process that won’t disrupt your daily operations. 

Choose Virtual Assistant Options

Setting Up Healthcare Platform

Expedited Training

Go Live!

Your Gateway to Healthcare Business Excellence

Our virtual assistants serve as a vital link between healthcare organizations and the expertise needed for success in various business functions.  

While they provide essential administrative and clinical support, they are also connected to specialists in the back end. This ensures that when additional expertise is needed, help is just a step away.  

Billing and Coding

Credentialing

Revenue Cycle Management

Telehealth

Payor Contracts

Frequently Ask Questions

A virtual assistant serving as a receptionist provides medical receptionist services remotely. They handle tasks such as answering phone calls, scheduling appointments, managing patient inquiries, and ensuring smooth customer service operations for your medical practice. 

Yes, a medical office virtual receptionist can work remotely. Virtual medical receptionists offer the same level of support as in-office receptionists, including patient calls, scheduling appointments, and managing essential front desk tasks, all from a remote location. 

A virtual assistant may handle a wide range of administrative tasks, while a virtual medical receptionist specifically focuses on reception service, including call management, scheduling, and providing customer service to patients. Virtual assistants are more versatile, whereas virtual receptionists specialize in front-desk operations. 

A virtual medical receptionist is a specialized remote assistant trained to handle calls, manage patient appointments, verify insurance, and perform other front-desk duties for medical practices. They provide seamless support, helping medical offices manage patient flow while improving the overall patient experience. 

Hiring a virtual receptionist can save costs while improving efficiency. Virtual medical receptionists offer round-the-clock availability, handle calls and appointment scheduling, ensure customer service excellence, and free up in-house staff to focus on patient care. They are an affordable alternative to hiring full-time, on-site receptionists. 

Virtual receptionists perform a range of duties, including answering phone calls, scheduling patient appointments, verifying insurance, managing patient inquiries, and ensuring smooth communication between patients and your medical practice. These receptionists are trained to handle the specific needs of healthcare offices. 

Discover the Future of Patient Satisfaction.