Right-shore Virtual Assistants that saves your cost upto 70%
Neolytix has been focusing on medical & behavioral health providers for more than a decade. Our Virtual Medical Assistants are vetted, trained, meticulously monitored, and tooled with cutting-edge tech to provide the highest standard of service in the industry.
Service includes an additional back-up VA that is up-to-speed with your practices processes to ensure continuity and eliminate disruptions caused by absence.
No more police officer at your practice. Neolytix VAs are managed by a senior expert lead who monitors, coaches, mentors and manages escalation points with urgency.
VAs constantly learn from other practices, study practical courses related to the industry, and observe new trends which are then recommended or implemented at the practice.
Through the various roles VAs play in practice, medical providers are relieved from unnecessary distractions, allowing them to focus on providing excellent medical care. Apart from setting medical providers free from unnecessary administrative responsibilities, VA’s also improve the overall patient experience.
Avoid hefty penalties introduced by the No Surprises Act 2022 by making sure patients are verified and well informed and not shocked by excessive bills. VAs double-check with patients and payers to ensure patients are billed correctly.
Improve the patient experience of your practice with professional VAs services such as appointment scheduling, answering phones, patient triage, referrals, live chats, requesting post-appointment feedback, and more.
Cut costs by employing virtual medical assistants for Medical Triage tasks. Assign responsibilities to read and recommend action to patients, complete patient charts, order prescriptions, coordinating referrals, and more.
Improve your practice’s marketing efforts by delegating responsibilities over to specialized VAs. Harness the power of Live Chat & Social Media effectively, run successful email campaigns, and manage your online reputation with the help of VAs.
Grow your patient base by offering service in potential patients’ home language. Spanish-English speaking VAs can assist in getting more patients through your doors and improve long-term patient retention.
Select the services you want and the amount of time you need them for.
Use your own system or our cloud-based PBX to connect your VA
Neolytix’s VAs are well-trained and experienced in EHR systems, minimizing onboarding time.
Our implementation team will assist the whole process and provide the Go-Live date